Research output per year
Research output per year
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Dive into the research topics where Crina Tarasi is active. These topic labels come from the works of this person. Together they form a unique fingerprint.
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Designing satisfying service encounters: website versus store touchpoints
Bolton, R. N., Gustafsson, A., Tarasi, C. O. & Witell, L., Jan 2022, In: Journal of the Academy of Marketing Science. 50, 1, p. 85-107 23 p.Research output: Contribution to journal › Article › peer-review
Open Access6 Scopus citations -
Designing satisfying service encounters: website versus store touchpoints
Bolton, R. N. & Tarasi, C. O., 2022, (Accepted/In press) In: Journal of the Academy of Marketing Science. 50, p. 85-107Research output: Contribution to journal › Article › peer-review
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"I want to get even before I quit." Bullying, counterproductive work behavior, and turnover intention among kitchen professionals
Roh, E. Y., Tarasi, C. & Popa, E., 2022, (Accepted/In press) In: Journal of Human Resources in Hospitality and Tourism.Research output: Contribution to journal › Article › peer-review
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Managing a Global Retail Brand in Different Markets: Meta-Analyses of Customer Responses to Service Encounters
Bolton, R. N., Gustafsson, A., Tarasi, C. O. & Witell, L., Jun 2022, In: Journal of Retailing. 98, 2, p. 294-314 21 p.Research output: Contribution to journal › Article › peer-review
4 Scopus citations -
HOW CUSTOMER EXPERIENCE MANAGEMENT RECONCILES STRATEGY DIFFERENCES BETWEEN EAST AND WEST
Bolton, R. N. & Tarasi, C. O., Jun 2021, In: Journal of Global Scholars of Marketing Science.Research output: Contribution to journal › Article › peer-review
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An Examination of Moderating Effects of Demographics on Bullying to Turnover Intention: A Case of Korean Kitchen Employees in Upscale Hotels
Popa, E., Cheng, C-I., Tarasi, C. O. & Roh, Y. S., Dec 10 2020, In: Journal of Organizational Psychology. 20, 5Research output: Contribution to journal › Article › peer-review
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Helping Students Find Their Sweet Spot: A Teaching Approach Using the Sales Process to Find Jobs that Fit
Dugan, R. G., Popa, E., Tarasi, C. O. & Allen, C. R., May 30 2017, In: Marketing Education Review. p. 1-15Research output: Contribution to journal › Article › peer-review
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Honors in professional fields: Lessons from a review of NCHC member institutions
Dynda, V., Camarena, P. M., Saltarelli, W., Tarasi, C. O. & Rouech, K., Oct 2017.Research output: Contribution to conference › Poster › peer-review
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Service Learning at CMU: Multiple disciplines making the case for community engeagement and transformative education
Goffnett, S. P. & Tarasi, C. O., 2017.Research output: Contribution to conference › Poster
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Risk considerations in the management of customer equity
Bolton, R. N. & Tarasi, C. O., Jan 1 2015, Handbook of Research on Customer Equity in Marketing. Edward Elgar Publishing Ltd., p. 335-362 28 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review
1 Scopus citations -
Sustainable Marketing: Implications of an Emerging Producer/Consumer Societal Contract
Dahlquist, S. & Tarasi, C. O., Jan 2015, In: International Journal of Society Systems Science. 7, 3, p. 222-237Research output: Contribution to journal › Article › peer-review
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Selling Sales: Factors Influencing Undergraduate Business Students’ Decision to Pursue Sales Education
Allen, C., Kumar, P., Tarasi, C. & Wilson, H., Aug 1 2014, In: Journal of Marketing Education. 36, 2, p. 94-104 11 p.Research output: Contribution to journal › Article › peer-review
26 Scopus citations
Honors & Awards
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Best Journal of Service Research Paper Published 2013
Tarasi, Crina Octavia (Recipient), Jul 3 2014
Prize: Honorary award
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Center for Services Leadership Research Award
Tarasi, Crina Octavia (Recipient), May 1 2004
Prize: Honorary award
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CSL Faculty Network Leading Edge Service Research Award
Tarasi, Crina Octavia (Recipient), Jun 5 2013
Prize: Honorary award
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Doctoral Consortium Fellow, University of Maryland
Tarasi, Crina Octavia (Recipient), Jan 1 2006
Prize: Honorary award
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Outstanding Honors Faculty Member of the Year Award recipient for 2014
Tarasi, Crina Octavia (Recipient), Jan 1 2014
Prize: Honorary award
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Student Publication and Presentation Award for “The South Sea Bubble – Marketing in the Service of Fraud”
Tarasi, Crina Octavia (Recipient), May 1 2001
Prize: Honorary award
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The Provost's Award for Outstanding Research and Creative Activity
Tarasi, Crina Octavia (Recipient), Mar 1 2014
Prize: Honorary award
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Marketing & Hospitality Services Administration (Organizational unit)
Crina Octavia Tarasi (Member)
Aug 1 2022Activity: Membership › Membership of committee
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Marketing & Hospitality Services Administration (Organizational unit)
Crina Octavia Tarasi (Other)
Aug 1 2021Activity: Membership › Membership of committee
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Marketing & Hospitality Services Administration (Organizational unit)
Crina Octavia Tarasi (Member)
Aug 1 2020Activity: Membership › Membership of committee
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Marketing & Hospitality Services Administration (Organizational unit)
Crina Octavia Tarasi (Chair)
Aug 1 2020Activity: Membership › Membership of committee
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Marketing & Hospitality Services Administration (Organizational unit)
Crina Octavia Tarasi (Chair)
Aug 1 2016Activity: Membership › Membership of committee
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Creative 360 (External organization)
Crina Octavia Tarasi (Other)
Apr 15 2014Activity: Membership › Membership of committee
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Marketing & Hospitality Services Administration (Organizational unit)
Crina Octavia Tarasi (Member)
Aug 1 2013 → May 31 2016Activity: Membership › Membership of committee
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Marketing & Hospitality Services Administration (Organizational unit)
Crina Octavia Tarasi (Member)
Aug 1 2012 → May 31 2013Activity: Membership › Membership of committee
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Marketing & Hospitality Services Administration (Organizational unit)
Crina Octavia Tarasi (Other)
Jan 1 2009Activity: Membership › Membership of committee
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Society for Marketing Science (External organization)
Crina Octavia Tarasi (Member)
1800Activity: Membership › Membership of network
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American Marketing Association (External organization)
Crina Octavia Tarasi (Member)
1800Activity: Membership › Membership of network