| Original language | English |
|---|---|
| Title of host publication | "A Conceptual Model of Service Quality for the Information Systems Function" |
| Publisher | Proceedings of the Fifth Annual Midwest Association for Information Systems Conference |
| State | Published - May 2010 |
"A Conceptual Model of Service Quality for the Information Systems Function"
Bill Hardgrave, Robert E. Miller
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review