"A Conceptual Model of Service Quality for the Information Systems Function"

Bill Hardgrave, Robert E. Miller

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Original languageEnglish
Title of host publication"A Conceptual Model of Service Quality for the Information Systems Function"
PublisherProceedings of the Fifth Annual Midwest Association for Information Systems Conference
StatePublished - May 2010

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