A study on the integration of QFD-PMMM in cloud computing system quality

Chih Had Chen, Shing Han Li, Mark Hwang, Jang Ruey Tzeng

Research output: Contribution to journalArticlepeer-review

1 Scopus citations


Although cloud computing is at the leading edge of the information technology industry, it lacks a set of quality measurement models in the evaluation of cloud computing system. The study starts out from the perspective of cloud computing information system and attempts to eliminate the uncertainty between cloud computing system and project management by integrating PMMM related improvement factors with QFD, so as to integrate quality into cloud-based project management. Through a model analysis and test results of cases, this study discovers the impact of 5 demand guideline factors and 5 project management processes for quality improvement in cloud-based project management system. ICIC International

Original languageEnglish
Pages (from-to)1037-1043
Number of pages7
JournalICIC Express Letters
Issue number4 A
StatePublished - Apr 2011


  • Cloud project management system
  • Project management maturity model
  • Quality function deployment


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