Development and Delivery of Online Lean Six Sigma Training: An Innovative Partnership between Industry and Academe

Sean Patrick Goffnett, Andrew Norman Paquet

Research output: Contribution to conferencePosterpeer-review

Abstract

Research suggests that traditional approaches to employee education and training, such as face-to-face lectures and asynchronous video tutorials, are limited in meeting current and emerging employee development needs and in addressing employer constraints. A major challenge is developing and offering effective training modes that meet these training needs and, at the same time, acknowledge resource limitations that employers and employees continually face. Globalization, technological advances (in practically every position) and the growing need for skilled process improvement leaders are just few of the reasons why industry currently requires flexible, high-level skills training. CMU and a Fortune 100 company established an innovative partnership to investigate various e-learning technologies and training options to develop and deliver Lean Six Sigma Green Belt training online to employees worldwide. The project presented many challenges in creating a rich, experiential learning format that engages learners with the necessary knowledge and approach that prepared participants for immediate practical application of the knowledge and skills learned online. We produced nearly 50 learning modules that participants complete in a matter of weeks in preparation of Lean Six Sigma Green Belt Project Leader certification. In addition, we learned key lessons in the process that can improve similar collaborative projects.
Original languageEnglish
StatePublished - Nov 10 2011
EventThe Association of Technology, Management, and Applied Engineering Annual National Conference 2011 - Cleveland, OH
Duration: Nov 10 2011Nov 10 2011

Conference

ConferenceThe Association of Technology, Management, and Applied Engineering Annual National Conference 2011
Period11/10/1111/10/11

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