E-Government and Citizen Engagement: An Overview of State Governmental Websites

Research output: Contribution to journalArticlepeer-review

Abstract

This analysis examined whether state governments in the United States use e-government to enhance citizen engagement. By assessing the availability and usability of online information about government, voting, budgetary matters, and governmental meetings, we determined the effectiveness of state governmental websites in educating and engaging citizens. Overall, we discovered that most state governments do an inferior job of enhancing citizen engagement through websites.

Original languageEnglish
JournalInternational Journal of Public Administration
StateAccepted/In press - 2011

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