Abstract
Embarrassment is often conceptualized as produced by either an awkward interaction or a
negative social evaluation. The present study uses the Cupach and Metts (1994) and Sharkey and
Stafford (1990) typologies to analyze these two influences. Respondents (n=327) describe embarrassing
situations they experienced and explain why they were embarrassing. Chi-square results suggest a
difference between awkward interaction and social evaluation as the primary influence on
embarrassment in self-induced, actor-responsible situations and on other-induced, observer-responsible
situations. Self-induced embarrassment predicaments are associated with a loss of personal script and
an awkward interaction. Embarrassment caused by others shows a greater influence of perceived
negative social evaluation. These results suggest that embarrassment is best conceptualized as a
multidimensional phenomenon having multiple triggers and with multiple communication responses.
Original language | English |
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Pages (from-to) | 241–260 |
Journal | Human Communication |
Volume | 11 |
Issue number | 2 |
State | Published - 2008 |