EVALUATING THE RELATIONSHIP BETWEEN QUESTIONABLE BUSINESS PRACTICES AND THE STRENGTH OF SUPPLY CHAIN RELATIONSHIPS

Christopher R. Moberg; Thomas W. Speh

doi:10.1002/j.2158-1592.2003.tb00043.x

EVALUATING THE RELATIONSHIP BETWEEN QUESTIONABLE BUSINESS PRACTICES AND THE STRENGTH OF SUPPLY CHAIN RELATIONSHIPS

Christopher R. Moberg, Thomas W. Speh

COLLEGE OF BUSINESS ADMINISTRATION

Research output: Contribution to journal › Article › peer-review

70 Scopus citations

Abstract

While strong relationships are consistently identified as a critical component of successful supply chain collaboration, many firms still engage in questionable business practices that threaten the trust and commitment that exists among trading partners. Survey results from logistics managers at manufacturing firms found that low to moderate levels of questionable business practices occur in relationships with customers and that the occurrence of these practices are related to lower reported levels of trust and commitment between trading partners. The results suggest that reducing questionable behaviors will increase trust and commitment, which should lead to stronger relationships and increased supply chain performance.

Original language	English
Pages (from-to)	1-19
Number of pages	19
Journal	Journal of Business Logistics
Volume	24
Issue number	2
DOIs	https://doi.org/10.1002/j.2158-1592.2003.tb00043.x
State	Published - Sep 1 2003

Keywords

Business Ethics
Business-to-Business Marketing
Relationship Management
Supply Chain Management

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keywords = "Business Ethics, Business-to-Business Marketing, Relationship Management, Supply Chain Management",

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EVALUATING THE RELATIONSHIP BETWEEN QUESTIONABLE BUSINESS PRACTICES AND THE STRENGTH OF SUPPLY CHAIN RELATIONSHIPS

Abstract

Keywords

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