Extending Design Thinking, Content Strategy, and Artificial Intelligence into Technical Communication and User Experience Design Programs: Further Pedagogical Implications

Jason Tham, Tharon Howard, Gustav Verhulsdonck

Research output: Contribution to specialist publicationArticle

Abstract

This article follows up on the conversation about new streams of approaches in technical communication and user experience (UX) design, i.e., design thinking, content strategy, and artificial intelligence (AI), which afford implications for professional practice. By extending such implications to technical communication pedagogy, we aim to demonstrate the importance of paying attention to these streams in our programmatic development and provide strategies for doing so.

Original languageEnglish
Specialist publicationJournal of Technical Writing and Communication
DOIs
StateAccepted/In press - 2022

Keywords

  • artificial intelligence
  • content strategy
  • design thinking
  • pedagogy
  • user experience

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