Facing Forward: Policy for Automated Facial Expression Analysis

Jeffrey K. Mullins, Thomas Greitens

    Research output: Contribution to journalArticle


    The human face is a powerful tool for nonverbal communication. Technological advances have enabled widespread and low-cost deployment of video capture and facial recognition systems, opening the door for automated facial expression analysis (AFEA). This paper summarizes current challenges to the reliability of AFEA systems and challenges that could arise as a result of reliable AFEA systems. The potential benefits of AFEA are considerable, but developers, prospective users, and policy makers should proceed with caution.

    Original languageEnglish
    Pages (from-to)1347-1353
    JournalJournal of the Association for Information Systems
    Issue number6
    StatePublished - 2022


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