How fortune 500 companies are using electronic résumé management systems

William H. Baker, Kristen DeTienne, Karl L. Smart

Research output: Contribution to journalArticlepeer-review

12 Scopus citations


Scanning technology is now playing a major role in Human Resource Information Systems (HRIS). As new applications are received, many organizations scan the résumés into their databases and subsequently search keywords to achieve a match between applicants' qualifications and job requirements. But typographical embellishments on some résumés cause scanning difficulties. This research article reports the impact of electronic résumé-management systems in Fortune 500 companies and examines the implications of this technology, providing guidelines for producing scanner-friendly résumés.

Original languageEnglish
Pages (from-to)8-19
Number of pages12
JournalBusiness Communication Quarterly
Issue number3
StatePublished - 1998


  • Electronic
  • Employment
  • Résumé
  • Scanners
  • Typography


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