Lean Data Visualization: Considering Actionable Metrics for Technical Communication

Research output: Contribution to journalArticlepeer-review

4 Scopus citations


Analyzing data gathered around COVID-19 can increase our understanding of its spread and the social and economic impacts. Data visualizations can help various stakeholders understand the outbreak. To this end, this article seeks to understand how COVID-19 data dashboards utilized actionable metrics to inform various stakeholders. Used in lean methodology, actionable metrics specifically tie data visualization to actions to improve a specific situation. The authors discuss how actionable metrics were used in COVID-19 data dashboards to inspire actions of various stakeholders by modeling different outcomes through future projections. In turn, the authors explore how actionable metrics in data dashboards can inform new business and technical communication practices for data visualization.

Original languageEnglish
Pages (from-to)57-64
Number of pages8
JournalJournal of Business and Technical Communication
Issue number1
StatePublished - Jan 2021


  • data dashboarding
  • data visualization
  • lean methodology
  • metrics
  • visual communication


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