Lean Data Visualization: Considering Actionable Metrics for Technical Communication

Jordan Frith (Editor), Vishal Shah, Gustav Verhulsdonck

Research output: Contribution to journalArticlepeer-review

Abstract

Analyzing data gathered around COVID-19 can increase our understanding<br>of its spread and the social and economic impacts. Data visualizations can<br>help various stakeholders understand the outbreak. To this end, this article<br>seeks to understand how COVID-19 data dashboards utilized actionable<br>metrics to inform various stakeholders. Used in lean methodology,<br>actionable metrics specifically tie data visualization to actions to improve a<br>specific situation. The authors discuss how actionable metrics were used in<br>COVID-19 data dashboards to inspire actions of various stakeholders by<br>modeling different outcomes through future projections. In turn, the<br>authors explore how actionable metrics in data dashboards can inform new<br>business and technical communication practices for data visualization.
Original languageEnglish
Pages (from-to)57-64
JournalJournal of Business and Technical Communication
Volume35
Issue number1
StatePublished - Sep 10 2020

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