Analyzing data gathered around COVID-19 can increase our understanding<br>of its spread and the social and economic impacts. Data visualizations can<br>help various stakeholders understand the outbreak. To this end, this article<br>seeks to understand how COVID-19 data dashboards utilized actionable<br>metrics to inform various stakeholders. Used in lean methodology,<br>actionable metrics specifically tie data visualization to actions to improve a<br>specific situation. The authors discuss how actionable metrics were used in<br>COVID-19 data dashboards to inspire actions of various stakeholders by<br>modeling different outcomes through future projections. In turn, the<br>authors explore how actionable metrics in data dashboards can inform new<br>business and technical communication practices for data visualization.
|Journal||Journal of Business and Technical Communication|
|State||Published - Sep 10 2020|