"Levels of Analysis and their Impact on the Assessment of Service Quality"

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Original language	English
Title of host publication	"Levels of Analysis and their Impact on the Assessment of Service Quality"
Publisher	Proceedings of the Thirty-Eighth Annual Meeting of the Decision Sciences Institute
Pages	4371-4376
State	Published - 2007

Cite this

@inproceedings{e59483a846ae45a98233fe4df2de5e38,

title = "{"}Levels of Analysis and their Impact on the Assessment of Service Quality{"}",

author = "Bill Hardgrave and Miller, {Robert E.}",

year = "2007",

language = "English",

pages = "4371--4376",

booktitle = "{"}Levels of Analysis and their Impact on the Assessment of Service Quality{"}",

publisher = "Proceedings of the Thirty-Eighth Annual Meeting of the Decision Sciences Institute",

}

"Levels of Analysis and their Impact on the Assessment of Service Quality". / Hardgrave, Bill; Miller, Robert E.
"Levels of Analysis and their Impact on the Assessment of Service Quality". Proceedings of the Thirty-Eighth Annual Meeting of the Decision Sciences Institute, 2007. p. 4371-4376.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - "Levels of Analysis and their Impact on the Assessment of Service Quality"

AU - Hardgrave, Bill

AU - Miller, Robert E.

PY - 2007

Y1 - 2007

M3 - Conference contribution

SP - 4371

EP - 4376

BT - "Levels of Analysis and their Impact on the Assessment of Service Quality"

PB - Proceedings of the Thirty-Eighth Annual Meeting of the Decision Sciences Institute

ER -