Meeting the needs of users: Toward a semiotics of the Web

K. L. Smart, J. Cossell Rice, L. E. Wood

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Scopus citations

Abstract

The tremendous growth of the Internet has brought a heightened awareness of the importance of designing information to meet customers' needs. Although we may never develop universal design standards that apply to every situation, we need more empirically-supported guidelines to inform design decisions. Guidelines must be based on a commonly shared semiology of World Wide Web conventions. A semiotics of the Web can help us determine how meaning is derived from Web pages and the Web, and in turn how to better design sites to convey intended and desired meanings. This article identifies six categories or dimensions of design issues relating to the Web that serves as a beginning of a Web semiotics. Each dimension is explained, with various research issues and questions suggested.

Original languageEnglish
Title of host publicationIPCC/SIGDOC 2000
Subtitle of host publicationTechnology and Teamwork - Proceedings, IEEE Professional Communication Society International Professional Communication Conference and ACM Special Interest Group on Documentation Conference
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages593-605
Number of pages13
ISBN (Electronic)0780364317, 9780780364318
DOIs
StatePublished - 2000
Externally publishedYes
EventIEEE Professional Communication Society International Professional Communication Conference and ACM Special Interest Group on Documentation Conference, IPCC/SIGDOC 2000 - Cambridge, United States
Duration: Sep 24 2000Sep 27 2000

Publication series

NameIPCC/SIGDOC 2000: Technology and Teamwork - Proceedings, IEEE Professional Communication Society International Professional Communication Conference and ACM Special Interest Group on Documentation Conference

Conference

ConferenceIEEE Professional Communication Society International Professional Communication Conference and ACM Special Interest Group on Documentation Conference, IPCC/SIGDOC 2000
Country/TerritoryUnited States
CityCambridge
Period09/24/0009/27/00

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