Multiple case studies of global enterprise system implementation in China

Roger L. Hayen, Zhenyu Huang

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

This study examines and compares multiple global enterprise operations in China. Business ownership arrangement, business products and services, and IT support for those agreements and products are considered. Findings indicate business ownership as a moderator impacts the relationship between business processes and IT support choices. All global enterprises in the study were found to use the SAP enterprise software for their transaction processing and reporting. Furthermore, enterprises also use proprietary software in the creation or delivery of their primary product or service. Wholly-owned businesses are more likely to use proprietary software for their key businesses or specialty.

Original languageEnglish
Title of host publicationEmerging Technologies for Information Systems, Computing, and Management
PublisherSpringer Verlag
Pages1187-1197
Number of pages11
ISBN (Print)9781461470090
DOIs
StatePublished - 2013
Event2012 International Conference on Emerging Technologies for Information Systems, Computing, and Management, ICM 2012 - Hangzhou, China
Duration: Dec 8 2012Dec 9 2012

Publication series

NameLecture Notes in Electrical Engineering
Volume236 LNEE
ISSN (Print)1876-1100
ISSN (Electronic)1876-1119

Conference

Conference2012 International Conference on Emerging Technologies for Information Systems, Computing, and Management, ICM 2012
Country/TerritoryChina
CityHangzhou
Period12/8/1212/9/12

Keywords

  • Case studies
  • China, business ownership
  • Enterprise software
  • Global enterprise
  • Information technology
  • Proprietary software
  • SAP
  • Transaction processing software

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