Process Improvement and Organizational Development: The Synergies Between Six Sigma and SEAM

Randall B Hayes, Lawrence R Lepisto, Sean Patrick Goffnett

Research output: Contribution to journalArticlepeer-review

Abstract

Consultants and managers often employ explicit quantitative protocols like Six Sigma to assess and improve processes in an organization. Combining a comprehensive protocol like the Socio-Economic Approach to Management (SEAM) with the highly quantitative approaches of Six Sigma (SS) expands the contextual lens of the consultant. This paper discusses how these qualitative and quantitative methodologies can be complementary. We also discuss how an integration of SS and SEAM approaches can make consulting engagements more effective.
Original languageEnglish
JournalManagement Sciences (Recherches en Sciences de Gestion)
Volume99
StateAccepted/In press - Oct 2013

Fingerprint

Dive into the research topics of 'Process Improvement and Organizational Development: The Synergies Between Six Sigma and SEAM'. Together they form a unique fingerprint.

Cite this