Quality PIC progression: What technical communicators want to know about quality

Lori H. Fisher; Connie Bibus; Laura J. Cinat; William D. Gearhart; Kathleen J. Hansen; Donald S. Lenk; David Robbins; Karl L. Smart; Thomas A. Vallar; Susanne Warren; Diane L. Whitmer

Quality PIC progression: What technical communicators want to know about quality

Lori H. Fisher, Connie Bibus, Laura J. Cinat, William D. Gearhart, Kathleen J. Hansen, Donald S. Lenk, David Robbins, Karl L. Smart, Thomas A. Vallar, Susanne Warren, Diane L. Whitmer

COLLEGE OF BUSINESS ADMINISTRATION

Research output: Contribution to conference › Paper › peer-review

Abstract

The Quality Professional Interest Committee of the Society for Technical Communication is sponsoring a discussion dealing with total quality management, customer satisfaction and quality standards. An outline of the various topics is presented.

Original language	English
Pages	138
Number of pages	1
State	Published - 1996
Event	Proceedings of the 1996 43rd Annual Conference of Society for Technical Communication - Washington, DC, USA Duration: May 5 1996 → May 9 1996

Conference

Conference	Proceedings of the 1996 43rd Annual Conference of Society for Technical Communication
City	Washington, DC, USA
Period	05/5/96 → 05/9/96

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Fisher, L. H., Bibus, C., Cinat, L. J., Gearhart, W. D., Hansen, K. J., Lenk, D. S., Robbins, D., Smart, K. L., Vallar, T. A., Warren, S., & Whitmer, D. L. (1996). Quality PIC progression: What technical communicators want to know about quality. 138. Paper presented at Proceedings of the 1996 43rd Annual Conference of Society for Technical Communication, Washington, DC, USA.

@conference{2665176d1fec4152ae0bdd8c39de1ffc,

title = "Quality PIC progression: What technical communicators want to know about quality",

abstract = "The Quality Professional Interest Committee of the Society for Technical Communication is sponsoring a discussion dealing with total quality management, customer satisfaction and quality standards. An outline of the various topics is presented.",

author = "Fisher, {Lori H.} and Connie Bibus and Cinat, {Laura J.} and Gearhart, {William D.} and Hansen, {Kathleen J.} and Lenk, {Donald S.} and David Robbins and Smart, {Karl L.} and Vallar, {Thomas A.} and Susanne Warren and Whitmer, {Diane L.}",

year = "1996",

language = "English",

pages = "138",

note = "Proceedings of the 1996 43rd Annual Conference of Society for Technical Communication ; Conference date: 05-05-1996 Through 09-05-1996",

}

Fisher, LH, Bibus, C, Cinat, LJ, Gearhart, WD, Hansen, KJ, Lenk, DS, Robbins, D, Smart, KL, Vallar, TA, Warren, S & Whitmer, DL 1996, 'Quality PIC progression: What technical communicators want to know about quality', Paper presented at Proceedings of the 1996 43rd Annual Conference of Society for Technical Communication, Washington, DC, USA, 05/5/96 - 05/9/96 pp. 138.

TY - CONF

T1 - Quality PIC progression

T2 - Proceedings of the 1996 43rd Annual Conference of Society for Technical Communication

AU - Fisher, Lori H.

AU - Bibus, Connie

AU - Cinat, Laura J.

AU - Gearhart, William D.

AU - Hansen, Kathleen J.

AU - Lenk, Donald S.

AU - Robbins, David

AU - Smart, Karl L.

AU - Vallar, Thomas A.

AU - Warren, Susanne

AU - Whitmer, Diane L.

PY - 1996

Y1 - 1996

N2 - The Quality Professional Interest Committee of the Society for Technical Communication is sponsoring a discussion dealing with total quality management, customer satisfaction and quality standards. An outline of the various topics is presented.

AB - The Quality Professional Interest Committee of the Society for Technical Communication is sponsoring a discussion dealing with total quality management, customer satisfaction and quality standards. An outline of the various topics is presented.

UR - http://www.scopus.com/inward/record.url?scp=0029719040&partnerID=8YFLogxK

M3 - Paper

AN - SCOPUS:0029719040

SP - 138

Y2 - 5 May 1996 through 9 May 1996

ER -

Quality PIC progression: What technical communicators want to know about quality

Abstract

Conference

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