TY - JOUR
T1 - Replication of a six sigma black belt case study: GEP Box's paper helicopter experiment in a drone logistics scenario
AU - Strong, Oliver
AU - Goffnett, Sean Patrick
AU - McCarron, Kevin Paul
AU - Paquet, Andrew Norman
PY - 2019
Y1 - 2019
N2 - Unmanned aerial vehicles (drones) have gained attention in business in recent years. Drones have demonstrated potential use in logistics operations, such as surveillance, inventory counting, order picking, and last-mile delivery. Given the proliferation in potential uses of drones, it is no surprise companies are testing drone capabilities. This article presents a theoretical business case describing the Six Sigma DMAIC model applied in a logistics context involving drone capacity and reliability. Define, Measure, Analyse, Improve and Control are presented. This article builds on earlier studies on structuring Six Sigma projects. This service-related business case can be used for training and education purposes.
AB - Unmanned aerial vehicles (drones) have gained attention in business in recent years. Drones have demonstrated potential use in logistics operations, such as surveillance, inventory counting, order picking, and last-mile delivery. Given the proliferation in potential uses of drones, it is no surprise companies are testing drone capabilities. This article presents a theoretical business case describing the Six Sigma DMAIC model applied in a logistics context involving drone capacity and reliability. Define, Measure, Analyse, Improve and Control are presented. This article builds on earlier studies on structuring Six Sigma projects. This service-related business case can be used for training and education purposes.
M3 - Article
SN - 1746-6474
VL - 27
SP - 17
EP - 65
JO - International Journal of Productivity and Quality Management
JF - International Journal of Productivity and Quality Management
IS - 1
ER -