Teaching case MiHotel: Applicant processing system design case

Robert E. Miller, Paul Dunn

Research output: Contribution to journalArticlepeer-review

6 Scopus citations


This teaching case describes the functionality of an applicant processing system designed for a fictitious hotel chain. The system detailed in the case includes a webform where applicants complete and submit job applications. The system also includes a desktop application used by hotel managers and Human Resources to track applications and process job offers. Both the webform and the desktop application share a centralized database. The case is based on an actual systems development project that students completed for a real hotel chain. Material in the case can be used for assignments in systems analysis and design, database management, and web design courses. Teaching notes, including an entity-relationship diagram (ERD), data dictionary, data flow diagrams, job application form, prototype screenshots, and discussion questions are available through the JISE website.

Original languageEnglish
Pages (from-to)21-24
Number of pages4
JournalJournal of Information Systems Education
Issue number1
StatePublished - Dec 1 2018


  • Data flow diagram
  • Database design & development
  • Entity-relationship modeling/diagram
  • Systems analysis & design
  • Teaching case
  • Web design & development


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