The accountability-performance link: An attempt at distilling some mechanisms in a management reform initiative

M. Joaquin, Thomas Greitens

Research output: Contribution to journalArticlepeer-review

7 Scopus citations

Abstract

An accelerated competitive sourcing program (A-76) was one of the most contentious federal management-reform initiatives attempted in the past decade. A-76 mandated that government workers compete against other potential providers to cut costs. Observable agency reactions ranged from nonimplementation to proposing policy alternatives, which raised the issue of bureaucratic accountability. These actions are examined from the accountability-performance framework developed by Melvin Dubnick. Distilling the mechanisms that led to varying levels of performance in A-76 may enhance our perspective of reform, particularly of initiatives that demand higher performance in a resource-scarce environment.

Original languageEnglish
Pages (from-to)323-349
Number of pages27
JournalPublic Performance and Management Review
Volume34
Issue number3
DOIs
StatePublished - Mar 1 2011

Keywords

  • A-76
  • accountability
  • contracting
  • performance
  • reform

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