Toward a better understanding of the effects of hindrance and challenge stressors on work behavior

Jennica R. Webster, Terry A. Beehr, Neil D. Christiansen

Research output: Contribution to journalArticlepeer-review

122 Scopus citations

Abstract

This study investigated the processes whereby hindrance and challenge stressors may affect work behavior. Three mechanisms were examined to explain the differential effects these stressors have demonstrated: job satisfaction, strains, and work self-efficacy. A model is proposed in which both types of stressors will result in increases in strains, but that job satisfaction is primarily involved in the relationship between hindrance stressors and citizenship behavior, and efficacy is involved in the relationship between challenge stressors and job performance. Although the results generally supported the dual-stressor framework showing meaningful relationships to the work outcomes through the proposed processes, the link between work self-efficacy and job performance was not significant. This model was analyzed using multi-source data collected from 143 employees from a variety of organizational settings. Implications for the conceptualization of stressors and the development of interventions are discussed.

Original languageEnglish
Pages (from-to)68-77
Number of pages10
JournalJournal of Vocational Behavior
Volume76
Issue number1
DOIs
StatePublished - Feb 2010

Keywords

  • Job performance
  • Job satisfaction
  • Occupational stress
  • Organizational citizenship behavior
  • Work self-efficacy

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