Conventional wisdom is that both involvement and participation are critical to the successful development of an information system. Early empirical studies, however, have produced equivocal results. The purpose of this paper is to use meta-analysis to resolve the inconsistent findings reported in the literature. The focus of this paper will be a comparison of the effect of user involvement versus the effect of user participation on system success. We have borrowed Kappelman and McLean's (1991) terms, participation, involvement, and engagement. The term, engagement, will be used as a general term that refers to both involvement and participation.
|Number of pages||3|
|State||Published - 1997|
|Event||Proceedings of the 1997 Annual Meeting of the Decision Sciences Institute. Part 1 (of 3) - San Diego, CA, USA|
Duration: Nov 22 1997 → Nov 25 1997
|Conference||Proceedings of the 1997 Annual Meeting of the Decision Sciences Institute. Part 1 (of 3)|
|City||San Diego, CA, USA|
|Period||11/22/97 → 11/25/97|