Validating the DeLone & McLean information systems success model: A meta-analysis

Mark Hwang, John Windsor

Research output: Contribution to conferencePaperpeer-review

1 Scopus citations

Abstract

The measurement of systems success is important to any research on information systems. To provide a perspective on the various success measures used in past research, DeLone and McLean reviewed over 100 empirical studies. They developed a success model which they used to classify all success measures into six categories. The model also depicted interdependent relationships among the success measures. Although the model is a significant contribution, it needs further development and validation before it can serve as a basis for the selection of success measures. This paper describes a meta-analysis that validated the success variables and their relationships.

Original languageEnglish
Pages918-920
Number of pages3
StatePublished - 1996
EventProceedings of the 1996 27th Annual Meeting of the Decision Sciences Institute. Part 2 (of 3) - Orlando, FL, USA
Duration: Nov 24 1996Nov 26 1996

Conference

ConferenceProceedings of the 1996 27th Annual Meeting of the Decision Sciences Institute. Part 2 (of 3)
CityOrlando, FL, USA
Period11/24/9611/26/96

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